Start the return through this Help Center. Open the chatbot and provide your order number, the item you want to return, and the reason for the return.
For a damaged, faulty or incorrect item, include clear photos or video if they help show the problem. Support will provide the required return authorization and the correct return instructions when a return is approved.
Important: Do not send a product to a warehouse address found on an old article, invoice or website page unless that address is on your current return instructions.